Career
Accomplishments
·
Created
process for alarm clearing and drive schedule to maximize manpower use, so
monthly POE goals in all markets could be met or exceeded and new markets
could be approached for projects
·
Instrumental
in UMTS alarm management project, with record number of site launches in the
AT&T Alabama market
·
Developed
improved method for alarm clearing, driving and OTA of sites that shortened
the time span for site launch
·
Created
commissioning and integration process for 120+ Sites that saved the customer
approximately $1 million dollars over a 2-week period
·
Multiple
rapid deployment projects with successful management and completion in
extremely short time windows
· Performed crucial changes, corrections and repairs on
1500+ sites via audits, significantly improving the network quality
·
As Nokia’s
first nationwide base station customer care representative, created the
process for customer’s local field operations to learn, understand and
operate Nokia equipment
· As a BTS & Edge Specialist, trained and led a team of
contractors in planning and implementation of market / regional / national
initiatives to meet overall business needs
· As Senior Technical Manager, directed several
projects to position networks to start providing new services
Professional Experience
Arkansas/Oklahoma,
Mississippi, San Diego &
Alaska
May 13 to current
Amdocs,
Project Manager for AT&T
· Alarm Monitoring from MS143 (Integration completed) to OTA
Status including Drive Team Management
· Single Point of Contact between Integration/Alarm
clearance, local Utran support, Tower Crews and Drive team support
· Site Dispatch to appropriate Party for Alarm clearing
· Day to Day Management of Alarm clearing calls and weekly
National call
· Data collection and analyzation to enhance Project
activity
· Site request creation for Nightly Alarm retrieval on
target Sites
· Site Preparation for Drive –Managing and overseeing Pre
checks, Polygons and Drive routes including approval by AT&T RF
· Drive (SSD/SSV & Cluster) result package preparation
· 1st Point of contact for AT&T PM on Site related
activities
Houston,
TX
Jan 13 to Mar 13
NSN,
Market Lead Nokia Siemens Network for T-Mobile
· Managing very aggressive Quarterly U1900 Modernization and
LTE Rollout (350+ LTE & 140 Mod).
· In charge of overall Material, Build and Integration
Schedule.
· Subcontractor management (10 GC’s, total 37 Installation
crews and team of 7 Integrators)
· Interface/Daily Progress Meetings with Customer
· Day to Day Management of 10 NSN staff
· Generate Progress reports to National Team
· Creation and implementation of rollout plan
Birmingham,
AL
Aug 11 to Nov 12
Celcite
LLC, UMTS Alarm Project Manager for AT&T
· In Charge of Quarterly/Monthly Targets for Multi carrier
Expansions for AT&T WCDMA System and New Site build Alarm status
· Single Point of Contact between Integration/Alarm
clearance, local Utran support, Tower Crews and Drive team support
· Alarm Monitoring from MS143 (Integration completed) to OTA
Status
· UTRAN Support communication to identify Problems and
address for dispatch
· Site Dispatch to appropriate Party for Alarm clearing
· Development and Distribution of Tracking/Reporting Tool
for Site-Integration, Alarm, Drive, Submit and OTA status
· In charge of Site request for Nightly Alarm retrieval on
targeted Sites
· RF Drive team support for Readiness of Single Sites and
Clusters, Initiation and planning of drive schedule
· RFDS verification and scoping
· RNDCIQ build support
· Acceptance and approval of Close out Packages including
Tracking OOM status
· Actively involved in interacting with multiple entities
within the Project like RF, Site development, Site Acquisition, Field crews,
Turf and Equipment vendor
· Using Siterra for scoping, i.e. Pictures, Site info and
Status
· Six Sigma Team Support - Data collection for Project
enhancements
· Vendor for this Project - Ericsson
Calgary,
Alberta, Canada
Mar 11 to Apr 11
Construction
Manager ALU
·
Construction
Manager Consultant on Alcatel Lucent “Shaw Project”
·
Responsible
for Site Design immediately after approved by Site Acquisition with full
responsibility from Equipment Order, Contractor guidance on entire
Construction Scenario from ground breaking, Concrete and Tower install,
entire electric Work, Base station installation including Antennas and Lines
and Acceptance to the Customer.
·
Vendor for
this Project – Nokia, Alcatel Lucent
Salt Lake City, UT
Jun 10
Senior
Technical Manager, Infinitec LLC
·
Rapid
deployment for Nokia GSM, TruePosition E911 Cell Site relocation, included
re-commissioning and re-integration/testing of Nokia GSM and TruePosition
E911 equipment
Austin/Corpus Christi,
TX
Apr 09 to Feb 11
Nokia
NodeB 3G /HSPA+ specialist
·
Support,
supervise and mentor local Installation crews on Nokia NodeB installations in
the 2nd Phase of T-Mobile 3G Project
·
Support and
mentor local Field operations on Nokia NodeB Commissioning and Integration
including training on the build of the NodeB Commissioning File
·
Responsible
for oversight of 120+ Site Commissioning/Integrations in a 2 Week period that
also included the Site Acceptance and Asset tracking within the T-Mobile NLP2
Phase.
·
Mentor and
support for Field operations on NodeB Troubleshooting during and until the
Launch of the 3G Network
·
Coordinate
the 3G Network Alarm clearance on a daily basis until Launch of the Network
in July09
·
NodeB
installation (FCOA, H-Frame & Stacked configuration) for T-Mobile in
South Texas
·
NodeB
swap (70+) on active Sites from H-frame to Stack or FCOA configuration within
Maintenance Window
·
HSPA+
upgrade Project for T-Mobile in South Texas
·
Consulting
T-Mobile management on 360+ NodeB Equipment Swap, including Logistics and
Material needs for Subcontractor
·
Citytalk/Intratalk
Nokia swap (25+) to Ultra Sites on active sites within the Maintenance Window
·
Disaster
Recovery Service T-Mobile South Texas
Phoenix, AZ
Jul 06 to Apr 09
AT&T
Field Operation
·
Maintaining
and expanding multiple technology Network –Nokia GSM, Lucent 3G, TDMA and
Microwave systems from various Vendors (Ericsson MiniLink, Nera and
Constellation)
·
Site
Acceptance and Quality control from Base stations and Microwave transmission
systems
·
External
Alarm Build out on GSM and 3G
·
Assist Field
Operations in AZ/NM Market on Nokia GSM Troubleshooting due to extended Nokia
Background
·
Asset
scanning and maintaining Assets in Cats- Informal and Formal Audits- Cats
Subject Matter Expert
Charleston, SC
Apr 06 to Jun 06
Nokia / OS for Cingular Wireless
·
Support of local
Field Personnel on all Nokia related Base Station HW and SW tasks including
remote BSC level tasks
·
Assess local
Personnel competence and capability on UltraSite O&M tasks issues
·
Support /
mentor Field Personnel on routine / scheduled UltraSite O&M tasks
·
Main
Interface between Nokia and Cingular Management
Los
Angeles, CA/ Seattle, WA/Harlingen, TX/Greenville/Charleston,
SC Jun 03 to Apr 06
Senior
Technical Manager, Infinitec LLC
·
GSM
Consulting to Vendors, Operators, and Partner Groups.
·
Provide
multiple vendor, and technology knowledge.
·
Provision of
2nd tier troubleshooting and fault diagnosis coupled with
CARE services, and 2nd tier support to F.O. when they cannot fix sites.
·
Under
Infinitec’s name we completed projects for Cingular, AT&T (former), and
also with Nokia, focusing on BTS work and providing a wide range of services
·
Rapid
deployment sites
·
Integrated
and balanced all the MCPA’s in the LA market. All MCPA’s were
integrated alarm free and inside the maintenance window.
·
Completed a
42 site roll-out in Santa Barbara during October & November of 2004
·
Took working
sites off-air, converted the racks from 240V to 24V, and at the same time
relocated the BTS’s to new slabs to accommodate the external power
supply. Every site came on air inside the maintenance window and alarm
free.
·
Audit Nokia
site upgrades or initial integrations and if necessary correct any
deficiencies, thus improving overall network quality. We performed this
service for AT&T in LA on over 1500 sites and were a crucial part of
getting their BCS’s into the green. This project was done without a single
ESV charge (a testament to planning).
·
Until Mid
February we were doing all the Tiger Team work for Nokia in the Carolina’s
swap project.
Los Angeles,
CA
Apr 03 to Jun 03
Nokia / BTS &
EDGE specialist
·
Support of
subcontractors and AT&T field operations for Nokia EDGE rollout
·
E911 testing
Hartford,
CT
Feb 03 to Apr 03
Nokia / OS for Cingular Wireless
·
Support /
mentor for customer field personnel on market level to efficiently handle
UltraSite HW configurations and maintenance
·
Assess
Customer personnel competence and capability on UltraSite HW configurations
and maintenance issues
·
Support /
mentor customer field personnel on routine / scheduled UltraSite O&M
tasks
·
Assess
customer personnel competence and capability on UltraSite O&M tasks
issues
·
Support /
mentor customer field personnel on market level on how to carry out site
visits. Additional focus on bar code scanning when swapping of
functional units is required
·
Assess
customer personnel competence and capability to perform site visits
Phoenix,
AZ/Orlando, FL/Boise, ID/Los Angeles-San Diego, CA
Jul 01 to Jan 03
Nokia – AT&T/AWS
3G project / BTS Expert
·
Support from
subcontractor in installation, commissioning and integration
·
Integration
and troubleshooting of 2.5G Base station including RF parameter check
·
ATT/AWS Field
technicians support, on-site and remote access training (NMS via Reflection)
·
First line
maintenance for AT&T/AWS
·
Install and
commissioning and integration support for EDGE Base station
Zürich,
Switzerland
Jan 01 to Mar 01
Nokia Project DIAX / RAS-Engineer
·
Ensure that
parameters / Site Folders have been created in time for the subcontractors
·
Perform
documented site hand-over from CW to Implementation subcontractors
·
Visit site
under installation and address quality issues
·
Visit sites
at commissioning and perform integration of the Telecom equipment and oversee
the results
·
Integration
of Base Station and perform acceptance together with F-Op
Zürich,
Switzerland
Jun 00 to Dec 00
DIAX / Implementation Supervisor
·
Represent
implementation at TR and ensure that the design can be ordered and
implemented
·
Define orders
based upon information from planning and TR
·
Specify
subcontractor
·
Specify
Delivery address
·
Ensure that
confirmations of delivery times comply with the need in the project
·
Ensure that
parameters / Site Folders have been created in time for the subcontractors
·
Visit the
site under installation and address quality issues
·
Visit sites
at commissioning and perform integration of the Telecom equipment and also
oversee the commissioning results
·
Visit sites
at integration and perform acceptance together with F-Op
Austria
Jun 98 to Apr 00
Connect Austria (ONE) / Assistant Senior
Field Engineer
·
Support for
the Senior Field Operation Engineers and training of local BSS personnel in
troubleshooting
·
Troubleshooting
on BTS, DN2, DDF, BSC’s and Microwave systems
·
Quality
control from Base stations and Microwave transmission systems
·
Upgrading
existing BTS’s for network expansions (TRX Extension and Cabinet Extension)
·
Carrying out
first line maintenance on Nokia third generation BTS, Nokia MW radios and
Nokia BSC 2
·
Assisting the
implementation and radio-planning groups in their roll out tasks
·
Assisting the
transmission group in their roll out and network reconfiguration tasks
·
Train people
from other companies in Nokia BTS equipment
·
Network
monitoring to include, fault finding via Exceed Software to the NMC
Germany
Jun 94 to Jun 98
Böke & Walterfang Oberhausen /
Commissioner
·
Installation
and Retrofit from Nokia Base Stations for E-Plus Mobilfunk
·
Commissioning
from Nokia Base Stations DCS 1800/1900
·
Installation
from Base Station Controller (BSC+MSC)
·
BTS-Commissioning
and Integration in America for Aerial Telecom
· Work in different projects: Germany, Switzerland, Belgium,
Italy, Austria and America
Frankfurt a. M.,
Germany
Apr 91 to Jun 94
Voigt & Haeffner
·
Set-up of
telecommunications power supply installations for German Telecom
·
Network
laying and connecting of 1.5mm to 300mm
·
Set-up of
copper bus bars
·
Switching
work and replacing switches of 60V users with a voltage of currents up to
approx. 600 amps
·
Tower
cable-stretch work to a height of 140m
·
Set-up of
network replacement installations up to 1,000kVa
·
Set-up of
uninterruptible power supply installations
Luedensheid, Germany
90 to 91
Elektro Lietz
Electrician
· Home installation and customer service
Luedensheid,
Germany
89 to 90
Radio Dee
Electrical
fitter
·
Satellite
dish construction, Cable TV installation and customer service
Education
·
Deutsche Reichsbahn (East German
Train Company)/ Bachelors degree in electrical diesel technology
Skills
and Certifications